VIRTUAL BRANCH

FFB Connect

New account and loan applications wherever you are.

Open accounts, apply for loans, sign documents, and sit down with a real First Federal banker by secure video.

  • Bank-grade encryption
  • No download
  • Real banker support

Cobrowsing

Stuck on a page?
We'll get on it with you.

With one tap, a First Federal banker can see the exact screen you are on and guide you through it in real time. They point things out, highlight the next step, and walk you through any form or application. You stay in control the whole way, and there is nothing to download.

Example of interaction only above

Built to protect you.

Same trust as the lobby
Same protection on your screen

  • Bank-grade encryption Every session and document is protected with end-to-end encryption.
  • FDIC Insured Your deposits are insured by the FDIC to the maximum allowed by law.
  • Identity verification Multi-step ID checks confirm it's really you before any account opens.
  • Fraud monitoring Real-time alerts and 24/7 monitoring help stop fraud before it starts.