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Frequently Asked Questions - Accounts

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Accounts FAQs

How do I check my account activity or balance?

The fastest way to check your balance is through our mobile app. Simply login to your account to view all transactions and balance information. Additionally, if you’d like to receive a daily text alert with your balance, please give us a call to set it up.

Where do I locate my Account Number?

You can find your account number on the bottom of your check. If you do not have checks, please give us a call or visit a branch to request the account number.

How do I order or re-order checks?

You can order or re-order your checks by calling our Customer Care Center, sending your banker an email, or re-order online using this link.

How do I close or change an account?

You may change account types or close an account by visiting your local branch or calling Customer Care.

How do I open a new account?

You can open a new account by contacting us here or visiting a branch.

How do I change my address?

You can change your address by stopping by any one of our branches to fill out a change of address form. If you are unable to visit in person, contact Customer Care and complete the request electronically.

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